Distracted shoppers easy patsies for attentive scammers

The majority of Australians admit to shopping while distracted, increasing their risk of fraud. (Mick Tsikas/AAP PHOTOS)

Risky shopping practices are leaving Australians vulnerable to scammers during the holiday period.

Almost three-in-four Australians admitted to shopping while distracted, increasing their risk of falling victim to fraud, research by online payments platform PayPal has revealed.

The figures make for concerning reading, with the Australian Signals Directorate listing online shopping scams as the second-most prevalent type of fraud in the nation.

A credit card is held in front an online shopping site (file image)
Many people say they shop online while watching TV, streaming video or working.

While it's tempting to multitask during the busy festive season, it's important Australians stay vigilant and ensure they are buying from legitimate retailers, says PayPal Australia consumer shopping expert Bonnie Brady.

"One of the biggest risks of online shopping is encountering fake online stores, set up by fraudsters to steal money or personal information," she said.

"In this day of AI, these fake retail sites can look very convincing."

The survey of 1022 consumers showed risky shopping practices were up nine per cent on the previous year.

More than two-in-five Australians admitted to shopping online while watching TV or streaming video and 35 per cent shopped while on the job.

One in 10 respondents reported making a purchase through a fraudulent website, highlighting the risks of "Netflix and click".

Ms Brady urged shoppers to avoid links sent by unfamiliar sources, look out for impostors posing as recognisable brands, avoid sharing sensitive information such as passwords, and to stick to secure websites that have URLs starting with "https" and the closed padlock symbol.

People attend Boxing Day sales at Pitt Street Mall in Sydney
Australians spend billions of dollars during sales after Christmas Day.

The warnings follow swarms of shoppers spending an estimated $1.3 billion on Boxing Day sales, with another $2.4 billion of purchases expected over the remaining days of December.

Bargain-savvy consumers are increasingly targeting discount periods for good deals as cost-of-living pressures eat away at household budgets.

But many Australians could still be missing out on thousands of dollars in unused health benefits.

With most private health insurers resetting benefit limits on January 1, 86 per cent of Australians are set to miss out on unused extras, insurance comparison site iSelect found in a survey.

It urged policyholders to check their claims histories in case they had spare extras to squeeze in a dental check-up, physio appointment or massage before New Year's Eve.

"Many Aussie families could potentially be missing out on hundreds or thousands of dollars a year in unused extras benefits," iSelect general manager Andres Gutierrez said.

License this article

What is AAPNews?

For the first time, Australian Associated Press is delivering news straight to the consumer.

No ads. No spin. News straight-up.

Not only do you get to enjoy high-quality news delivered straight to your desktop or device, you do so in the knowledge you are supporting media diversity in Australia.

AAP Is Australia’s only independent newswire service, free from political and commercial influence, producing fact-based public interest journalism across a range of topics including politics, courts, sport, finance and entertainment.

What is AAPNews?
The Morning Wire

Wake up to AAPNews’ morning news bulletin delivered straight to your inbox or mobile device, bringing you up to speed with all that has happened overnight at home and abroad, as well as setting you up what the day has in store.

AAPNews Morning Wire
AAPNews Breaking News
Breaking News

Be the first to know when major breaking news happens.


Notifications will be sent to your device whenever a big story breaks, ensuring you are never in the dark when the talking points happen.

Focused Content

Enjoy the best of AAP’s specialised Topics in Focus. AAP has reporters dedicated to bringing you hard news and feature content across a range of specialised topics including Environment, Agriculture, Future Economies, Arts and Refugee Issues.

AAPNews Focussed Content
Subscription Plans

Choose the plan that best fits your needs. AAPNews offers two basic subscriptions, all billed monthly.

Once you sign up, you will have seven days to test out the service before being billed.

AAPNews Full Access Plan
Full Access
AU$10
  • Enjoy all that AAPNews has to offer
  • Access to breaking news notifications and bulletins
  • Includes access to all AAPNews’ specialised topics
Join Now
AAPNews Student Access Plan
Student Access
AU$5
  • Gain access via a verified student email account
  • Enjoy all the benefits of the ‘Full Access’ plan at a reduced rate
  • Subscription renews each month
Join Now
AAPNews Annual Access Plan
Annual Access
AU$99
  • All the benefits of the 'Full Access' subscription at a discounted rate
  • Subscription automatically renews after 12 months
Join Now

AAPNews also offers enterprise deals for businesses so you can provide an AAPNews account for your team, organisation or customers. Click here to contact AAP to sign-up your business today.

SEVEN DAYS FREE
Download the app
Download AAPNews on the App StoreDownload AAPNews on the Google Play Store